Privacy Policy

At FlickASwitch ("we", "us", or "our"), your privacy matters. We are committed to safeguarding your personal information and being transparent about how we collect, use, and protect your data when you interact with our website or contact us directly.

1. Who We Are

FlickASwitch is an independent electrical and renovation business based in Magor, Monmouthshire, serving homes and businesses across South Wales and the South West. For the purpose of UK data protection laws, we act as the data controller of any personal information you provide.

2. What Information We Collect

We may collect and process the following types of personal data:

- Your name, phone number, and email address

- Details you provide when requesting a quote or making an enquiry

- Information submitted via contact forms on our website

- Technical data such as your IP address, browser type, and page visits (collected via cookies)

3. How We Use Your Information

Your data is used for:

- Responding to enquiries and providing quotes

- Carrying out electrical or renovation services

- Managing our website and improving user experience

- Complying with legal or regulatory obligations

We do not sell or share your personal data for marketing purposes.

4. How Your Data Is Stored

We use secure systems and access controls to store your data. Only authorised personnel have access, and we keep your information only as long as necessary to fulfil the purpose it was collected for, or to comply with legal requirements.

5. Your Data Protection Rights (UK GDPR)

You have the right to:

- Access the personal data we hold about you

- Request correction of inaccurate data

- Request erasure of your personal information

- Object to or restrict how we process your data

- Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us directly:

Email: [email protected]
Phone: 07704 351319

Cookie Policy

This section explains how we use cookies to improve your experience on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve functionality. Some cookies are temporary ("session cookies"), while others remain after you close your browser ("persistent cookies").

Types of Cookies We Use

Essential Cookies

These are required for core website functionality, such as navigation and access to secure areas.

Functionality Cookies

Used to remember your preferences and enhance site usability.

Analytical Cookies

These help us understand how visitors use the website by collecting anonymised data — so we can improve performance and content.

Social Media & Third-Party Cookies

Used by platforms like Facebook or Instagram to track engagement and support features such as content sharing or remarketing.

We do not collect or share personally identifiable information through these cookies.

Managing Your Cookie Preferences

You can disable or delete cookies via your browser settings. For more information, visit:
www.internetcookies.org

Policy Updates

We may update this policy from time to time. Changes will be published on this page and the effective date will be revised accordingly. Continued use of the website means you accept any changes.

Contact Us

If you have questions about this policy or how we use your data, please get in touch:

Email: [email protected]
Phone: 07704 351319

Last updated: 8th July 2025